5 Star Seller

Buy and Sell Hi-Fi Equipment

Shipping and Returns Policy

Your order means a lot to us, which is why we are dedicated in providing fast, safe and reliable delivery services on all our products.

Shipping

We offer free shipping on all UK orders (website sales only). The cost of shipping items to Highland areas and internationally varies on the  size, weight and location, so please get in touch for an accurate quote before purchasing.

Items are processed within two business days from purchase and usually delivered on a 24 hour next day service.  Larger items may require additional time to dispatch. 

Returns

If for any reason you are unhappy with your purchase we offer a no fuss 30 day returns policy where the product:

  • was ordered in error
  • is faulty or damaged
  • does not meet your expectations
 

When returning a product, please ensure the item is returned in the same condition it was received, and in its original packaging. Please note that the cost of the items’ return is the responsibility of the buyer.

Upon receipt of the item, if the products are not in a state where they can be resold or is not in the same condition when it was initially sold, it may not be possible to accept a return and the item therefore be sent back to the buyer at their cost. However, a partial refund can also be given. Please contact us to discuss further.

If you would like to initiate a return, kindly visit our contact page and complete the enquiry form stating the order number, item make and model and reason for the return. For damaged items please attach photos.

Any refunds or exchanges given will be at our discretion pending a review of the returned goods.

Product Enquiry